Fill in the fields and choose the company from dropdown list to link it with contact. Contacts with no Jira-user are highlighted with ochre color.
First when you open contact's list you'll see list of Jira-users that have access to your cloud instance. Jira-users with no linked contacts are highlighted with rose color.
To create a contact without linked Jira-user click on "Add" in side menu.
To create contact card for Jira-user click on "Sync JIRA Users" in sidebar menu, during sync would be able to upload information about Jira users (Atlassian API has limitation up to 1000 users, all other users you have to add manually).
Before synchronization please make sure that you've added the Jira User field in Contact card.
After synchronization you would be able to fill up all the necessary information according to your contact's card settings. We can download only information about Jira User Account because of API and security limitations.