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CRM for JIRA web section can recognize reporter's company if the reporter has company set in Contacts Directory

If the contact doesn't have company linked, you can create new company for the contact right from issue. Let's take contact Alexander Plotnikov for example:

Alexander reported an issue and he doesn't have linked company in Contacts Directory (see screenshot above). Click on "Create Company", type in new company name and click on "Save".

Now Alexander is linked to a new company which is also created in Companies Directory and Company Custom Field is autocompleted with the reporter's new company.

Use "Create company" button in web section only for creation of new companies which are not listed in Company directory yet. If you type in existing name from Company directory, another company with the same name will be created.

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