| After Installation it is needed to set access to HD objects for different groups; | |
| HelpDesk uses a powerful JIRA user to provide users interfaces and do some system actions. HelpDesk Super User provides all issues operations on behalf of other users in HelpDesk; | |
| You can add to issue screen custom field which shows information about source where this particular issue was created. | |
| You have to define initial permissions for a new HelpDesk users who are register through HelpDesk Sign Up. | |
| In case when HelpDesk user tries to enter JIRA, the no rights to logon message appears and user has to switch JIRA to HelpDesk login page. |
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Overview
Content Tools
Apps