The ability to import data to directories depends on user permissions. If you cannot import data please contact your Jira Administrator.


Import allows you to create and update data by uploading the csv files.

The Csv (excel) template file with suitable for uploading structure can be received by exporting data in advance.

Before import

  • Delete column "Updated"
  • If you use text redactor to edit .csv file make sure that the data is separated with semicolon ( ; ) or comma ( , ) accordingly to CSV settings

Importing Issues with Catalog Custom Fields to JIRA from CSV

Please notice that issue csv import with Catalog custom fields should be done after importing options from Catalog directory to Custom Fields.