How to use

Use instead of usual select lists, allow regular users to manage options

It's not always convenient to ask your Jira Administrator to make corrections in the Select List options. Especially, if your options have to be changed on a regular basis.

Allow the group of regular users to manage the list of options.

Allow Customers to select from the catalog and track the li

Catalog view

Service Desk request creation view

Agent's view

Set a definition of the abstract parameters in Jira issues

Do you have the values that users cannot select easily?

Use the Catalog to allow users to check a definition in one click.

Link catalog entries not only with Jira issues but with each other

What to keep in the Catalog?

You can keep almost everything in the Catalog:

  • products & services
  • geo-references
  • terms & definitions
  • HR-information
  • ...