Short-term backlog

 Onboarding for new Customers
  1. Welcome messages via email.
  2. Guidance by the app.
 Link custom contacts to issues

You would be able to link issues with contacts associated with a company.

 Link issues with Companies/Contacts

Show issues in a company/contact directory, JQL support in the CRM

Long-term backlog

 Different levels of permissions for users
  1. Visibility of CRM for different projects.
  2. Access permission for creation or editing values in CRM.
 Company auto-populating

Company definition based on a custom field value

 Exporting data

The ability to export directories' data