Latest (1.14.6)

Fixed Bugs

  • Bug with list of available directories in "CRM Named Select Custom directory" field was fixed.
  • Bug with "By default" property of Checkbox field type not being saved was fixed.
  • Bug with saving options in "List of values" field type was fixed.
  • Bug with incorrect value displaying in "CRM Custom directory" field after issue creation was fixed.
  • CRM Contact fields autocomplete was fixed for issues created by mail handler.
  • CRM post functions: non-working "Cloning Issue" post function was removed. NOTE: please remove this post function from workflow if you've added it before (to prevent errors during workflow operation).
  • Bug with "JQL condition" property in JQL fields in CRM directories getting empty after Properties saving was fixed.
  • Now only Select List (single choice) fields are available in "Custom fields links" -> "Custom fields" setting in CRM administration

Improvements

  • Jira 8.12 compatibility was added.
  • CRM Custom directory field: the number of visible option in the field was increased to 50.
  • Worklog report: column "Comment" was added and displays comment added while work logging.
  • CRM administration -> Integrations: "Export to Service Desk conditions" setting was removed.
  • Compatibility with TM4J plugin was added

All Versions

 1.9
 1.9.12

Improvements

  • The "create a problem from comments" feature was excludes. This feature is now available in the Help Desk for Jira app.

Fixed Bugs

  • Сorrect operation of the export
  • Bug with products
  • Minor bugfixes

 1.9.13

New features

Improvements

Fixed Bugs

  • The notification sending on a transaction status change is fixed
  • The CRM Directory custom field values search is fixed
  • The issue type field displaying within JQL CRM attribute is fixed
  • The issue key link activeness is fixed
  • The transaction search is fixed
 1.9.14
Compatibility release.
 1.9.16

Fixed Bugs

  • The creation of a new company from the CRM Company field (in case of displaying an extra company attribute in the title) is fixed.
  • Contact to Company auto-linking for the new entries created from the CRM Contact custom field is fixed.
  • The Copy custom field value to CRM post-function attributes correspondence check is improved.
  • Minor bugfixes.
 1.9.17

Improvements

  • The CRM Custom Company field is now clickable (the linked custom company entry can be viewed within an issue)
  • The CRM User Issues was renamed to CRM Related list of issues by JQL and now supports more custom queries – CURRENT_ISSUE_COMPANY, CURRENT_ISSUE_KEY
  • Sorting and filtering in the CRM attribute of "Products" type was fixed and improved
  • No more confirmation pop-ups while switching from the CRM directory where a filter has been used.
  • CRM Company field now supports different contexts.
  • The feedback icon in the CRM administration section was replaced with a more suitable.
  • The link to the app documentation in the CRM administration section was updated.

Fixed Bugs

  • Company to contact auto-linking was fixed for the following case: a new contact has been created in a CRM contact field relevant to the CRM company field during issue creation.
  • Migration of the values to the CRM Multiple Custom Directory type fields was fixed: all values are now being copied, not the only one.
  • Transactions filtering by plan/fact field was fixed.
  • CRM Company field operator "=" searches for companies where the value of the specified field exactly matches the specified value.
  • Service Desk Organizations to CRM Companies export functionality was fixed.
  • CRM permissions entries saving was fixed.
  • Bug with CRM entry creation by each Save button pushing was fixed.
  • Duplicates restriction functionality was fixed for a CRM attribute been selected as a title.
  • Adding new values in the CRM Multiple Custom Directory custom field was fixed.
  • Minor bug fixes & UI fixes.

Known Issues Revealed

Problem: Cannot find the uppercase non-Latin letters

 1.9.18

Data Center compatible.



 1.10
 1.10.0

Features

  • New custom field added – CRM Multi-Select Related list of issues by JQL.
  • Quick call option added to the Phone attribute
  • The Multi Directory Items attribute type is now available for the CRM custom directories
  • A new option that activates auto-sorting of the options in the CRM custom fields was added.
    (warning) Note that auto-sorting to be performed as a background process and can significantly increase processor utilization in case you have too many field options.

Improvements

  • The new operator OR is now available in the CRM companies filter.
  • Products Report now provides information about the sum of Amount values for the current filter.
  • Ability to specify the default value for the list of values attribute was added.
  • The list of options in the CRM custom fields to be updated automatically
  • The 'unclickable' link to the CRM entry is hidden for the users with no access to the entry
  • The ability to split permissions (access & browse) for the CRM Custom Directories added
    (warning) to smooth the update, the browse permission entry for the custom directories will take the values from the access permissions entry

Fixed Bugs

  • Custom fields with a selection from a CRM director now auto-updates their options when an entry has been created within CRM.
  • The 'Show in CRM name' option now shows the additional values (in case of having several ones) in the same order for all entries.
  • Minor bugfixes.
 1.10.1

Fixed Bugs

  • java.lang.NullPointerException bug caused by the CRM app was fixed (Automation app incompatibility was overcome)
  • A parent company selection is now limited by the list of companies excluding the current one and its child ones
  • CRM custom fields' names now to be displayed according to the current user profile language
  • The Turn on optimization mode checkbox now stops CRP Property fields' values auto-populating
 1.11
 1.11.0

Features

Improvements

  • The CRM entry title is now one-click clickable (the whole entry is clickable as usual by double click).
  • The new function was added to the configuration options of the CRM Multi Select Related list of issues by JQL custom field.
  • CRM Transactions field now supports the contexts. Specify which fields you want to display as columns in each context.
  • The List of values attribute configuration was optimized for all directories.

Fixed Bugs

  • java.lang.NullPointerException while issue cloning was fixed.
  • CRM Company renaming now renames the synchronized SD organization, not creates the new one.
  • CRM Multiple Custom Directory custom field: entries localization was fixed for the issue edit screens.
  • Worklogs Report: Date filter parsing was improved considering localization
  • CRM contact options have been made visible on the edit screens.
  • Directory attribute that is not connected to a custom directory doesn't allow to select an option anymore.
  • The Order details edit permission functionality was fixed.

  • Minor bugfixes.
 1.12
 1.12.0

Anonymized users will be anonymized as CRM contacts as well if synchronization is enabled.

Improvements

  • Companies: You can now create an issue from a CRM Company card.
  • Products: permission to add products and permission to add order entry in the list of issue orders were divided.
  • Worklog Report: A new filter – Epic – was added to display the issues included in particular Epic.
  • CRM Related list of issues by JQL: a new function has been added to the custom field – CURRENT_ISSUE_FIX_VERSIONS.
  • Custom fields list sorting was improved taking into account special symbols.

Fixed Bugs

  • Contacts: Jira users to CRM contact synchronization was fixed for the cases of the username change.
  • Contacts: bug with several CRM Contact fields unwanted synchronization was fixed.
  • Companies: duplicative rules creation for company autocomplete settings section was restricted.
  • Companies: CRM search bug for companies created by API was fixed.
  • The CRM Property field working on transitions was fixed.
 1.12.1

Fixed Bugs

  • Companies: Company auto-populating bug (when the Reporter being changed on a workflow transition screen) was fixed.
  • Companies: The Companies directory filtering and sorting bug was fixed.
  • Contacts: Auto-populated CRM Contact field behavior in sub-tasks was fixed.
  • Custom fields: the Related issues by JQL field now support ORDER BY function in settings.
  • CRM security levels: CRM security level by an assignee company was improved regarding those assignees who are not included in any company.
  • Direct Mail: the error notification will be shown if the email hasn't been sent.
  • 'Default groups for new users' setting will now work regardless of 'Jira groups which users...' setting.
  • Links are correctly displayed now in CRM custom fields' descriptions.
 1.13
 1.13.0

Features

Improvements

  • Worklog Reports: epic names now contain links to the relevant epics.
  • Post-functions: Jira field to CRM attribute now allows passing several simultaneous entries.

Fixed Bugs

  • API: bug with the company name being removed as the result of "editcompany" request with the "checkbox=true" parameters was eliminated
  • Minor bugfixes
 1.14
 1.14.0

Features

  • Companies: a quick search of companies is now available – SHIFT+C

Improvements

  • API: List of values attribute options' IDs are now shown in the interface.

Fixed Bugs

  • JQL-queries: JQL Reporter in CurrentUserHolding() bug was fixed
  • Export/Import: Textarea export with semi-colon included in the field value was corrected.
  • Directory Attributes: The Table List attribute value bug was eliminated.
 1.14.1

Fixed Bugs

  • Companies, Contacts: the Date attribute filter bug was fixed – the column for this type of attribute now displays the attribute name.
  • CRM custom fields: the CRM Products & Services field bug was fixed
  • Export: a bug with exporting of username was fixed
  • Worklogs Report: filtering by Epic now shows sub-tasks of the epic issues as well
  • Post-functions: CRM Setup CRM company custom field value post-function bug was fixed
  • Companies, Contacts, Custom directories: the 'edit' permission is not required anymore for filtering by the JQL attribute
  • The 'Website' attribute minor improvement
 1.14.2

Fixed Bugs

  • Value of "CRM Multiple Custom Directory" field can be edited on the view issue screen now.
  • Transactions: the 'Company' filters bug was fixed
  • Transactions: date fields were aligned with the global date format
  • CRM doesn't affect Look&Feel section in Jira administration anymore.
  • Values of "Related projects" fields in Companies directory are clickable now.
  • Companies quick search (Shift + C) works more flexible now.
  • "CRM custom directory" field's values search was improved.
  • Options of "List of values" fields can be renamed and sorted manually in CRM administration now.
  • Status Names in Transactions administration section are in English by default now.
 1.14.3

Fixed Bugs

  • Custom Directories: bug with adding new entries after directory renaming was fixed.
  • Products: "Show decimal place" property was restored for the Number attribute type in the Products directory.
 1.14.4

Fixed Bug

  • CRM Contacts: a service-desk user and any Jira user can only browse their CRM-profiles if they have a Contact Card View permission.
 1.14.5

Fixed Bug

  • Bug with plugin security issue was fixed. 
 1.14.6

Fixed Bugs

  • Bug with list of available directories in "CRM Named Select Custom directory" field was fixed.
  • Bug with "By default" property of Checkbox field type not being saved was fixed.
  • Bug with saving options in "List of values" field type was fixed.
  • Bug with incorrect value displaying in "CRM Custom directory" field after issue creation was fixed.
  • CRM Contact fields autocomplete was fixed for issues created by mail handler.
  • CRM post functions: non-working "Cloning Issue" post function was removed. NOTE: please remove this post function from workflow if you've added it before (to prevent errors during workflow operation).
  • Bug with "JQL condition" property in JQL fields in CRM directories getting empty after Properties saving was fixed.
  • Now only Select List (single choice) fields are available in "Custom fields links" -> "Custom fields" setting in CRM administration

Improvements

  • Jira 8.12 compatibility was added.
  • CRM Custom directory field: the number of visible option in the field was increased to 50.
  • Worklog report: column "Comment" was added and displays comment added while work logging.
  • CRM administration -> Integrations: "Export to Service Desk conditions" setting was removed.
  • Compatibility with TM4J plugin was added