User must have at least administrator permission and maximum system administrator to access the plugin configuration.
To define feedback forms you have to go Administration Menu/Plugins/Feedback:
...and add your own forms.
You can define special attributes for each form:
* Name of the form
In this project issues will be created.
* Issue type
Issues with this type will be created in a project referred in Project field.
* User to create users
New users will be created in JIRA on behalf of this user.
* User for search
JIRA will search issues (the fields that will be search indicated below) on behalf of this user .
* Jira URL
The form will refer to JIRA according to this URL form
Created user will be automatically added to this group.
|Captcha||When checked the user will have to fill in additional captcha field to create new issue.|
|Issue reporter by default||Select a JIRA-User to be reporter of issues created by Feedback. This user will replace reporter in every issue.|
|Source field||Select a custom field of Select List (single choice) type to store source where issue was created (Helpdesk, JIRA or Feedback form)|
|Source URL field||Select a custom field of URL field type to place here URL from where issue was created (works only with issues created via Feedback form)|
A user of Feedback can contact the specified address, if some form works incorrect.
The output matches
The form will display a list of matches on the current screen.
Fields for search
Summary, Description, Comment, Environment.
Field type for component
Field type for affect version
|Due date enabled||Due date entered via Feedback form automatically fills in Due Date Issue field.|
Allow file upload
Possibility to attach a file to the issue (Possibility to add multiple files will be added in the next verisons).
Send a notification after user creation
Does not appear on the form screen. Notification will be sent with the authorization data to a new user.
Access level after creating issue
Does not appear on the form screen. Enter the required level, if your JIRA has issue security levels.
Field name on the form
A name of the custom field displayed on the screen.
Select custom field that will be displayed and filled in issue created via Feedback form.
Message about the successful registration of the issue
You can use %ISSUE_LINK% variable in your text about successful issue registration.
Generated form code for inserting.
|Sticker||Generated form code in the form of a sticker for inserting (includes HTML and CSS).|
|Issues history code snippet||Generated form code for inserting.|
* required fields.
If you had forms before URL Source field appeared in Feedback 1.6.5 and you want to add this field to issues don't forget to add
<input type='hidden' name='feedback-from-url' id='feedback-from-url' value=''/>
into HTML code (Form code section) right after line
<input type='hidden' name='form-index' id='form-index' value='1'/>
For all newly created forms this line is added automatically.
Set vertical shift of the sticker in percentage, from the upper edge of the page (0 - sticker upper of the page, 50 - sticker on the middle of page, 100 - sticker at the bottom of the page).
Set horizontal shift of the sticker in percentage, from the left edge of the page (0 - sticker on the left edge of the page, 50 - sticker on the middle of page, 100 - on the left right of the page).
|Rotate||Rotate sticker, degrees.|
Vertical shift - 0%, horizontal shift - 50%, rotate - 0 degrees: sticker will be at the upper of the page in the middle.
Vertical shift - 50 %, horizontal shift - 0 %, rotate - 270 degrees : sticker will be in the left part of the page in the middle.
Vertical shift - 100 %, horizontal shift - 50 %, rotate - 180 degrees : sticker will be at the bottom of the page in the middle.