HelpDesk for Jira
HelpDesk for Jira
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HelpDesk for Jira Server
A great way to organize support for external or internal users while working in Jira.
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Topics
What is HelpDesk and How it Works?
HelpDesk for JIRA vs JIRA Service Desk
Admin Guide
Getting Started with HelpDesk
Permissions of Your Customers
Confluence Integration – Settings
Customer Area – Portals & Issues Tracking
Mail Handling – Helpdesk Mail Handler
HelpDesk Notifications
Customer Satisfaction Survey
SLA
Queues
Assets & Objects Catalog (CMDB)
Features for Your Agents in Jira
Audit Log
JIRA bugs that affect HelpDesk
Other Apps Compatibility
Developer's F.A.Q
Q&A
Can I Mention A Customer In An Issue?
How to set a reminder on issue at a specific date/time?
Usage of Service Desk Projects in HelpDesk
Why a customer cannot see the issue on the Portal?
Release Notes
Roadmap
