HelpDesk for Jira Current: Admin Guide Admin Guide Getting Started with HelpDesk Permissions of Your Customers Confluence Integration – Settings Customer Area – Portals & Issues Tracking Mail Handling – Helpdesk Mail Handler HelpDesk Notifications Customer Satisfaction Survey SLA & OLA Management SLA 2.0 Assets & Objects Catalog (CMDB) Features for Your Agents in Jira Audit Log JIRA bugs that affect HelpDesk Other Apps Compatibility