HelpDesk 1.9.3

Release Summary

JIRA 7.7 support

New Features

  1. JIRA 7.7 compatibility was added
  2. Customer Portal now is enabled by default. Please don't forget to configure it.
  3. Comment Templates were added
  4. Group access to User's dashboards was added
  5. New JQL operator for SLA field was added
  6. Invite HelpDesk-users to HelpDesk issue was added
  7. Customer Satisfaction customisation was added
  8. Jira Suit Utilities compatibility was added
  9. Issues search by part of the issue key or summary was added to right top searcher in HelpDesk portal
  10. Cosmetics improvements

Fixed Bugs

  1. Create button was fixed
  2. Attachment not uploading while issue creating bug was fixed
  3. Components field caching when issue type is changed was fixed
  4. Tempo Timesheets for Jira app conflict was fixed
  5. Requirements for Jira app conflict was fixed
  6. Minor bugfixes.

Issues

Key Summary T Created Updated Due Assignee Reporter P Status Resolution
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