View Source

If JIRA Priority Level is assigned as default, HelpDesk Issues created will also have the same default Priority even if this field is not included in Create Issue Screen.

Help Desk for Jira 1.9.10 > Default Priority Level > image2016-10-31 16:41:2.png

Priority field is on Create Issue Screen is filled in with default priority:

Help Desk for Jira 1.9.10 > Default Priority Level > image2016-10-31 16:34:11.png

Priority field on View Issue screen:

Help Desk for Jira 1.9.10 > Default Priority Level > image2016-10-31 16:39:15.png