Мы рекомедуем вот эти книги по JIRA:
http://www.amazon.com/JIRA-Development-Cookbook-Jobin-Kuruvilla/dp/1849681805
http://www.amazon.com/Practical-JIRA-Plugins-Matthew-Doar/dp/1449308279/ref=pd_sim_b_2
http://www.amazon.com/Practical-JIRA-Administration-Matthew-Doar/dp/1449305415/ref=pd_sim_b_3
http://www.amazon.com/Confluence-Tech-Comm-Chocolate-extraordinaire/dp/1937434001/ref=pd_sim_b_4
http://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912/ref=pd_sim_b_5
http://www.amazon.com/User-Stories-Applied-Software-Development/dp/0321205685/ref=pd_sim_b_6