Did your administrators, having the extended rights themselves, struggle to understand the problems of other users? Were you feel unsure about adding a user to a specific group?
Werewolf for Confluence is an app that allows a Confluence user to act on behalf of another user (the audit trail provided). Give the ability to any groups of users to transform. Define the groups of users that should be available for transform into. Never be unsure anymore.
Also, try our Werewolf for Jira app.