To login to HelpDesk just use the link "HelpDesk" in JIRA main menu:
..and after that you have to enter your credentials:
Your user shouldn't have a JIRA logon permission (like jira-users), but it is a basic JIRA user.
You are viewing the old version of the documentation. See the latest version here: [HDJS : Helpdesk for Jira Server Home]
Overview
Content Tools
Apps