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HelpDesk for Jira 1.9.6

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changes.mady.by.user Anton Kolin (Teamlead)

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changes.mady.by.user Anastasia Zarukina (Teamlead)

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  • SLA defined by JQL
  • duration time for this SLA
  • scheduled due date based on duration time of the SLA
  • consumed (spent) time
  • remaining time
  • progress bar for better visualisationvisualization

Combining HelpDesk with CRM for JIRA allows you to define SLA by Company.

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