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Search of Confluence Pages

Customers create and track issues on the customer portal.  With Confluence integration customers can doing self-service requests by searching for help articles.

Customer Portal Page

Besides you can change the look of the portal by inserting a page from the Confluence

Customer Portal Page

You can display any page of the Confluence instance on the main HelpDesk Customer Portal 

Info
titleBefore you begin

Link Confluence Page

  1. Go to Help Desk settings > Confluence Integration 
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  2. Choose Link to a Confluence space.
  3. Choose Page 

The Confluence page on the main HelpDesk Customer Portal looks like this:

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