You are viewing the old version of the documentation. See the latest version here: HelpDesk for Jira Server Home

You are viewing the old version of the documentation. See the latest version here: [HDJS : Helpdesk for Jira Server Home]

To create issue you should just click on Create button in main menu.

Be sure, your user must have right to "browse project, create issues, comments and attachments". We recommend create a new group something like helpdesk-customers and give needed permissions in project. After that you have to Define Group Memberships For a New HelpDesk Users.

 

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