After Installation it is needed to set access to HD objects for differrent groups in HelpDesk Adminitrator Menu/ Access:
| Permission | Description |
|---|---|
| Logon | Access to HelpDesk Logon Screen and permission to logon to HelpDesk |
| See History section | Access to issue history section in HelpDesk |
| See Issue Links section | Access to issue links section in HelpDesk |
| See Feedback button | Access to feedback button section in HelpDesk |
| See Attachments section | Access to issue attachment section in HelpDesk |
| Groups for a new user | Groups for newly Signed Up users |
| See Comments section | Access to issue comment section in HelpDesk |
| See Time tracking fields | Access to view time tracking fields (Original Estimate, Remaining Estimate) in HelpDesk issues list and issues screens |
| See Create related issue button | Access to "Create Related Issues" feature in issues |